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Trust Center

Our security posture, compliance certifications, and data handling practices.

Security
Hardware isolation
Encrypted in transit & at rest
EU-only infrastructure
Audit logging

Compliance & Certifications

GDPR / DSGVO

Full compliance with EU General Data Protection Regulation. DPA available on request.

Achieved

ISO 27001

Information security management certification planned for 2027.

Planned

Infrastructure Security

MicroVM Isolation

Every workload runs in a dedicated Firecracker microVM with its own kernel.

EU-Only Data Centers

All infrastructure operates exclusively within EU jurisdiction.

Encryption

AES-256 at rest, TLS 1.3 in transit. Keys managed in EU-based HSMs.

Network Segmentation

Strict tenant isolation with zero-trust networking between workloads.

Automated Patching

Security patches applied automatically within 24 hours of release.

Immutable Infrastructure

VMs are rebuilt from scratch on every deploy — no drift, no residual state.

Data Handling

Data Residency

Customer data never leaves EU jurisdiction. Processing and storage exclusively in EU data centers.

Data Retention

Data deleted within 30 days of account termination. Backups purged within 90 days.

Access Controls

Role-based access with MFA enforced. All access logged and auditable.

Backups

Encrypted daily backups with 30-day retention. Stored in a separate EU region.

Sub-processors

We use a minimal set of sub-processors, all based in the EU or operating under EU-adequate data protection.

NamePurposeLocationDPA
Hetzner Online GmbHInfrastructure & computeGermany Achieved

Incident Response

We maintain a documented incident response plan with defined escalation procedures and regular tabletop exercises.

Initial response within 1 hour for critical security incidents.
Affected customers notified within 72 hours per GDPR Article 33.
Security incidents: security@zwrm.eu

Monitoring & Status

Continuous monitoring across all infrastructure components.

Platform Availability Operational
Security Scanning Operational
Vulnerability Management Operational
Penetration Testing Annually

Request Documentation

Need our SOC 2 report, DPA, or security questionnaire responses? We're happy to share.

Contact Security Team